Frequently Asked Questions

Yes. At Little Swimmers Swim School, we run all year round (including school holidays) which means you can enrol into classes at any time!

In parent and child levels, a parent is required in the water. We are leveraging off the trust built with a parent/relative to help them through initial stages of conditioning and confidence. We also recommend that you wear a top that can be easily held by your child.

Unfortunately, no. But you can take it in turns! Our small intimate pools are built to give your child the optimal learning experience free of distraction.

Yes – our philosophy is to have the same teacher each week as this is the best for your child’s learning. We encourage you to attend your normal lesson to ensure consistency as make-up lessons may be with a different teacher.  Whilst we do endeavour to maintain the same teacher, the reality is that there are also times when teachers do change.  We work hard to ensure that the delivery of our lessons are consistent and aligned with the Little Swimmers Swim School program, so the learning to your child is not compromised in these instances.

No.  At Little Swimmers Swim School, we provide a learning environment without the use of flotation devices to ensure your child develops mobility and buoyancy independently without needing to rely on flotation.

We take children from the age of 3 months. You are more than welcome to put your little one on the waiting list until they reach 3 months. That way you will be more likely to receive your day and time of choice.

We recommend most students attend two swimming lessons per week. Skill development requires regular practice and two swimming lessons per week is a good start to get the most out of the program. The overall importance when learning to swim is consistency!

30 minutes on a weekly or twice-weekly basis.

To ensure you’re prepared, here’s what we recommend!

Infant classes: A shirt for the parent to wear in the water – this gives something for your little one to hold onto in the water. Swimmer nappy is a must! Towel & clothes for after your lesson.

Independent classes: Towel & clothes for after your lesson. Goggles and cap are recommended, but not essential.

Up to 4 in our skills-based levels from 3 and up, and up to 6 in our baby classes.

We offer two make-up sessions per 12-week block of lessons with two hours’ notice, so if your child is ill, or you have an unexpected conflicting appointment we can ensure your child continues their learn to swim adventure. Make up lessons are available solely dependent on class availability at the time.If we are not notified of your child's absence, a make-up class will not be given and that class will be missed.

Give us a call or send us a message to find an available class to book in your makeup class. Makeup classes can be booked up to a week in advance. If a make-up class is booked and you're unable to attend that make-up class, unfortunately we will not reschedule. 

Unfortunately, we cannot transfer or suspend paid lessons to other terms as bookings are based on a reservation system in classes.

No. To ensure your little ones get the most opportunity to practice their skills, we only close on days that fall on Public holidays. We are open the rest of the weekend! 

Unfortunately, we cannot transfer or suspend paid lessons to other terms as bookings are based on a reservation system in classes.

Swimming is a skill like writing and reading that needs regular practice. Continuing lessons through the school holidays ensures your child’s skill level and confidence is not forgotten.

Yes, we have parking facilities on site and ample street parking available. We recommend arriving 15 minutes early to ensure you are on time to your class and to allow plenty of time for parking and getting your little one ready for their class.

Yes, we have EFT facilities on site. Unfortunately, we do not accept AMEX.

We offer two payment methods. Direct debit per month and/or payment in full for a 12-week block.

Our Direct debit runs on the 1^st of the month and charges for the number of lessons that will be running on the day of your lesson. You will not be charged for days that we are closed. Depending on your bank, this transaction may take place on the 2^nd of the month.

Yes, our purpose-built facility has plenty of space and change tables for you to get your little one dressed and ready for their lesson.

Yes. As private lesson times are limited, give us a call and have a chat to our centre manager to discuss your child’s needs so we can best cater to their learning abilities.

Yes. Our pools are heated to 32-33 degrees year-round to provide a comfortable learning environment for all ages.

Yes, we offer a 10% discount when you have 3 or more children enrolled in our program.